The Must-Have Features of Restaurant Food Delivery App Development

Sometimes you don't have enough time or energy to cook or go out to eat. Sickness, being behind on work at home or the office, feeling lazy, or other factors may contribute to this. You can always order food online through an online food ordering system and get it delivered to your home or office to satisfy your hunger.
First, let’s see the preview here:
Why Restaurant Food Delivery App? - Know the Reasons! |
Must-Have Features of Restaurant Food Delivery App |
How Much Does an Online Food Ordering System for Restaurants Cost? |
Concluding Notes |
Without further ado, let’s get started!
Are you considering developing an online food ordering app but are unsure whether it is worth the effort? Here are some Statista findings to help you get a better picture:
As of 2022, the online food delivery segment had $63.2 billion in revenue, representing a 10.7% increase over the previous year. |
Revenue will increase at an annual rate of 8.90% (CAGR 2022-2027), with a market volume of $96.50 billion by 2027. |
Over 217.1 million people will use online food ordering apps by 2027. |
UberEATS is a well-known example of an on-demand food delivery app. It has the potential to significantly reduce delivery time while providing users with a wide range of options for ordering their favorite foods. When every restaurant and takeaway is vying for a loyal customer base in this competitive market, an on-demand food delivery app can prove beneficial and keep the restaurant or takeaway ahead of the competition. It's one of the main reasons why food delivery apps like Uber Eats, Postmates, and DoorDash saw a significant increase in downloads and orders during the global lockdown. It is also fair to mention that on-demand food delivery apps have revolutionized the Food Delivery platform.
Every industry, including the restaurant industry, is undergoing digital transformation. The popularity of food delivery apps has paved the way for the restaurant industry to thrive. Restaurant owners now realize the value of a mobile app in generating revenue for their businesses. Restaurant food delivery apps help you manage staff, customers, orders, sales, and other aspects of the restaurant business.
Every restaurant business’s success relies on its customer base, which happens when you add new customers while retaining existing ones. Increased customer engagement and experiences help restaurant owners expand their customer base and generate revenue. However, this is only possible if Restaurant mobile apps include impressive food delivery app features that improve customer experiences. So, if you want to maintain a competitive edge in the digital landscape, developing a Custom-Built Restaurant Food Ordering App is a wise decision. Using an on-demand food delivery app, however, provides numerous benefits for customers and restaurants; let us explore the key benefits in the below section.
When you buy food through a food delivery app, you have a huge advantage to gain as a food buyer. Here are a few ways you can benefit as a Foodie:
Discount and Deals
It's unusual to find discounted meals at your local restaurant. However, Demand Food delivery apps occasionally offer discounts to encourage more purchases. You can take advantage of these promotions to order your favorite food at a discounted price. The delivery fees are also reasonable, saving you the cost of fuel or commuting. It doesn't matter whether you’re stuck in traffic or on a break - you can place an order quickly.
Multiple Payment Options
Of course, with everything going cashless, why should the food industry fall behind? If you don't have enough cash, you can pay with a credit card or through internet banking. If you prefer cash payments, you can choose this option as well. There is also the option to tip the delivery person. There are no service fees but remember you can add a tip to the bill.
Anytime, Anywhere
The majority of restaurants listed on food delivery apps are open 24/7. It is one of the most significant benefits of Uber Eats-like food delivery apps. The delivery times are incredibly flexible. If you are at work, you can change the location and look for restaurants nearby. You can even send a meal to someone who lives far away.
Mobile-Friendly
No matter whether a customer is using a Windows, Android, or iOS device - Food Delivery App Development is always mobile-friendly. Customers can use the food delivery app on their mobile devices or tablets rather than just the website.
Cost-Efficiency
Food delivery apps help people save time and money. Earlier, you had to go to a restaurant to grab a bite after adjusting your hectic schedule. However, you no longer need to rush outside, standing in lines waiting for your turn. Besides this, it also lowers travel costs. Despite this, food delivery services serve a wide range of promotions to entice customers, increasing their affordability.
A Seamless Process
The most beneficial aspect of ordering food online from the customer's perspective is the seamless process. Customers have the freedom and choice to place an order virtually any time, from anywhere, saving time and resources spent for traveling to pick up a meal. It also allows customers to reorder their favorite orders easily.
Likewise, a restaurant can create its online ordering and delivery app. This type of app usually includes pickup and delivery options.
There are three primary reasons why restaurants need to develop a delivery app:
High Demand |
According to GloriaFood, 86% of Americans use food delivery services at least once a month.
Large Customer Base |
If you have a mobile food ordering app, your prospective customer will be anyone who owns a mobile device and craves wings, pizza, burgers, and so on.
increased revenue |
According to Nation's Restaurant News, orders placed through mobile apps cost $4 more than orders placed in restaurants.
Savings on Commissions |
You can earn profits on third-party commission fees while developing your own mobile restaurant ordering system.
Also Read : Step by Step Instructions to Remove Your Restaurant from Third-Party Food Delivery Apps
Accept/Decline Orders
A registered restaurant can accept or decline any customer orders. If there is a food shortage, this is a good option. Based on food availability, a restaurant can accept/decline food orders.
Go Online or Offline
Only the delivery person has access to this option. A delivery person can change their status to online or offline based on their availability. It is helpful in the event of an emergency.
Promo Codes
The admin can provide promotional codes to customers during the festive season. Admin can also offer new customers a "welcome offer."
Ratings and Review
Customers can leave feedback and ratings for the corresponding delivery person and restaurant. These reviews and ratings influence restaurant listings.
Order Scheduling
Customers can schedule their food orders anytime and from any location. This option also allows a customer to pre-order food from a restaurant.
Advanced Search
The user can filter the restaurant by name, ratings, available offers, delivery time, cuisine, and so on using an advanced search option.
Manage Menu
Restaurants can add or modify menu items and update them with new offers, deals, pricing lists, or special announcements.
In-App Chat
Customers can chat and communicate with the corresponding restaurant in case of any order improvements.
Save Favorites
The user can mark a restaurant as a favorite. Users can order directly from their favorite restaurants.
Multiple Payment Options
Users can pay using multiple payment methods, including debit and credit cards, net banking, UPI, and digital wallets.
Geolocation
Customers can use Geolocation to find the nearest restaurant and track their orders without difficulty, while restaurant vendors and drivers can easily find the customer's location.
Pickup Arrival Tracking
Restaurants receive real-time updates on the status of the driver who will pick up the order for delivery.
24/7 Service
After all, every customer wants good food and excellent service. It doesn't matter if it's Sunday or Monday - you only need to press a few buttons on your phone to order food for your family and friends.
So, What Next?
It is difficult to determine an exact price for this online food ordering system while considering all the functionalities - because it depends on several factors like your experience, skill sets, complexity, features, developers, and many others. The price may differ from one location to the next or from one country to the next.
However, staying in touch with the process is critical. Therefore, contact a Mobile App Development Company, which provides you with everything, including:
Project manager |
UX/UI Designer |
Developer |
Backend/ Frontend developer |
App Tester |
Android/ iOS Developer |
Business Analyst |
And considerably more.
An on-demand food delivery app can take restaurants or takeaways to the next level. It can help them streamline processes and provide a more personalized experience to their customers. As the recent trend of placing orders online continues, we expect more restaurants to develop dedicated on-demand food delivery apps in the coming years.
People also ask:
What Does It Take to Construct a Perfect Food Delivery App? |
How to Develop a Food Delivery App for Your Modern Customers? |
How to Build a Food Delivery App like GrubHub or UberEats? |
Things to Keep In Mind While You Develop a Food Ordering Software |
7 Reasons Why Restaurants Need to Build Their Own Food Ordering App |
FrescoFud is a ready-made solution which helps you to provide on-demand services from a single food delivery app like UberEats that in turn helps to cater to on-demand food delivery services. The app comes preloaded with advanced features that can be easily customized and covered as per your business requirements.
We are now building an UberEats like app for restaurant owners and entrepreneurs across the globe. Our on-demand food delivery app is a fusion of essential features onto a single platform. White-label solutions of FrescoFud are 100% customizable and integrated with a �Cash-Less� and �Contact-Free� feature to select from. Our ready-made online food ordering and delivery solutions assist your startup to develop quicker than your counterparts and our innovative business model ensures safety of end-users during COVID-19 outbreak.
Let�s all follow all the safety precautions, keep social distancing and support our Government rules to fight together against coronavirus. Stay safe and achieve your business goal with FrescoFud.
Get a perfect start on creating an incredible on-demand food delivery service app and you will begin to see your food delivery business flourish!